Total Revenue
$78,450Total Revenue
Appointments
$56,420 · 71.9%
$56,420 · 71.9%
Retail Sales
$14,250 · 18.2%
$14,250 · 18.2%
Gift Cards
$7,780 · 9.9%
$7,780 · 9.9%
▲ 7.2% (+$5,250)
vs. August 2026 ($73,200)
✧
LUMINA
MED SPA
Business Performance Dashboard
A clear view of what's working, what to watch, and where to grow.
September 2026
Compared with August 2026
1 Monthly Overview
Appointments
312
▲ 5.8%
vs. August (295)
New Clients
38
▲ 18.8%
vs. August (32)
Returning Clients
142
▲ 3.6%
vs. August (137)
Marketing Spend
$3,850
▲ 6.9%
vs. August ($3,600)
2 Biggest Opportunity
Grow Laser Hair Removal Bookings
Laser hair removal has attractive potential margins, but bookings declined 12% from August. Review available appointment capacity and offer rebooking to eligible existing clients before increasing advertising.
Opportunity to investigate↗
3 Your Money
Revenue Trend
January–September 2026 · Monthly revenue
✔ What changed: Revenue grew 7.2% in September, continuing the year-to-date upward trend.
Where Revenue Comes From
$78,450Total
Injectables · $35,302
Laser treatments · $21,966
Facials & skin care · $11,768
Body contouring · $5,492
Other · $3,922
✔ What's working: Injectables are the largest service category. Category amounts include retail and gift-card transactions assigned to their associated product or service groups for this demo.
4 Trends & Performance
Top & Bottom Services
⚑ What to watch: Botox bookings rose 18% while laser hair removal fell 12% versus August.
Memberships & Packages
Active memberships156
September: 18 new memberships · 5 cancellations · 31 packages redeemed
✔ What's working: Active memberships rose 9.1% from 143 to 156, increasing recurring revenue opportunities.
Employee Performance
Revenue attributed to treatment providers · September
Jenna S. (RN)
Top performer$18,450
Top performer$18,450
Maria D. (PA)
Strong repeat bookings$16,280
Strong repeat bookings$16,280
Katie T. (Esthetician)
Growing skincare sales$11,920
Growing skincare sales$11,920
Chris R. (Injector)
Opportunity: available slots$8,110
Opportunity: available slots$8,110
Six-person team: four treatment providers, one front-desk coordinator, and one operations manager. Non-provider staff are not ranked by sales.
⚑ What to fix: Review Chris's open appointment slots and booking mix before making staffing decisions.
5 Marketing Performance
Revenue vs. Spend by Category
Attributed campaign revenue compared with marketing cost
✔ What's working: Email has the highest modeled attributed return relative to spend. Marketing attribution may overlap with sales channels, so figures should not be added to total revenue.
Reputation & Customer Satisfaction
4.8 ★Average Google rating
276 total reviews
276 total reviews
94%Positive post-visit survey responses
42New reviews this month
▲ Reviews up 3%
September generated slightly more new reviews than August. Continue asking satisfied customers for feedback and responding promptly to concerns.
✔ What to watch: Maintain service consistency as appointment volume grows. Satisfaction percentages use fictional survey responses.