PURCHASE & REFUND POLICY
Last updated: September 16, 2026
We value you as our customer and hope you are happy with our services. Fior your convenience, our purchase and refund policies are shown below. If you have any questions, please do not hesitate to contact us.
PURCHASES
Most services are invoiced up front and due in full before any work is started.
For services on a payment plan, your depost must be recieved before any work begins. Failure to pay subsequent invoices by their due date will result in a work stoppage. The completed project will be turned over to you once the final invoice has been paid.
REFUNDS
Because of the nature of our work, all sales are final.
If you are dissatisfied with your website, emails, marketing campaign, or other services provided, you must formally make this known within 20 days of delivery of goods & services.
Please email customer service at help@jeanius-marketing.com.
If you are dissatisfied, your products (email, website, marketing campaign, etc) will be revised one time at no additional cost.
QUESTIONS
If you have any questions concerning our policies, please contact us at: 619-507-8611 or by email at jean@jeanius-marketing,com